Exercise employee options command unable to find vested shares

gobuffs67
gobuffs67 Quicken Windows Subscription Member ✭✭
edited February 14 in Errors and Troubleshooting (Windows)

I receive the error - None of your grants have vested shares available as of the date you provided. I'm on Windows. I currently have 10 grants with vested options that are eligible to exercise. This error first occurred on 2/2/26. I've never had this issue before. The last time I used this command successfully was 10/20/25. Thanks

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @gobuffs67,

    Thank you for reaching out! To help troubleshoot, I tested in my Quicken file to see if I could replicate the issue. It works properly as long as Quicken identifies an eligible employee stock option that you can exercise. If Quicken doesn't see an eligible option, then you'll see the error message.

    Screenshot 2026-02-14 at 5.05.20 PM.png Screenshot 2026-02-14 at 5.15.24 PM.png

    For more information on exercising employee stock options, please review the article below: https://info.quicken.com/win/how-do-i-exercise-employee-stock-options

    If you do have an eligible employee stock option in your account register and Quicken isn't recognizing it, please post screenshots of what you are seeing. Make sure to redact any personal information. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    I hope this helps!

    Quicken Kristina

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  • gobuffs67
    gobuffs67 Quicken Windows Subscription Member ✭✭
    image.png

    All of these shares were vested and unexpired as of 1/26/26, when I exercised. Does this help?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    Since I'm not able to replicate the problem in my file, I suspect the issue may be file-specific. To help troubleshoot, please provide more information:

    • Is your Quicken file located directly on your local hard drive?
    • Is it synced with any cloud service, such as OneDrive, iCloud, or Dropbox?

    I suggest that you try validating your data file.  Please save a backup file prior to performing these steps. 

    Validate: 

    1. File
    2. Validate and Repair File... Validate and repair.png
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Please let me know how it goes!

    Quicken Kristina

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