Unable to Reconnect AMEX

System
System Member admin
edited March 4 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Deactivation of BofA Accounts in Quicken Issues.

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  • BNT
    BNT Quicken Windows Subscription Member ✭✭
    edited March 4

    I am currently having problems with my Amex account not able to update. I deactivated it, and now I cannot reconnect. I get logon on errors, but I can log on directly to AMEX, just not through the Quicken link connection.

    [Edited-Readability]

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @BNT,

    Thank you for sharing your experience and reporting the issues you are seeing.

    After reviewing your connections internally, it looks like you were getting errors earlier today but have since resolved them. Are you still having problems getting reconnected? If so, what error are you seeing on your end?

    Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to your response!

    Quicken Alyssa

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