Same problem as many others. No data coming to Quicken from Fidelity.

kizfam · March 5

Web Connect appears to be functioning, yet there has been no new data coming from Fidelity into Quicken for at least the last 4 months. I tried deleting and re-installing the accounts. Still, the only data is the cash balance in each account, which I was asked to enter manually. Very frustrating. I have way to many accounts and transactions to enter the information manually.

delvelmagomes · March 6

Someone from Quicken should post a status report. Why don't they keep us informed about their progress with these Fidelity transactions? What's the $100 annual payments for?

Quicken Anja · March 6

Hello @kizfam & @delvelmagomes,

Thanks for reaching out!

Upon reviewing your account connection on our end, we see that you're receiving an internal FDP-101 (CC-601) error.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution available at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We appreciate your patience in the meantime! Thank you.

delvelmagomes · March 6

[Removed - Rant/Speculation]

NotACPA · March 6

@delvelmagomes,

@Quicken Anja answered you post with all of the info that's available. That not ALL Q users (me for example) are experiencing this makes it a very difficult issue to diagnose. And nothing can be fixed until the cause is determined.

Your comment is simply unjustified and unsupported.

es114 · March 7

[Removed - Disruptive]

Same problem as many others. No data coming to Quicken from Fidelity.

Answers

Categories