Trouble with PNC Bank downloaded transactions since most recent update

kangod
kangod Quicken Windows Subscription Member ✭✭
edited 4:09PM in Download, Add/Update Accounts (Windows)

I have been a windows Quicken user for quite some time. My connection is direct connect with PNC. I typically download daily, but no transactions have come into my register since the end of February. I noticed that Quicken also froze several times this week after the most recent download, which required me to "end task" via the task master. I've validated & repaired the file. I've tried to reset the account, which show successful, but no transactions are appearing. The system also shows my latest download date correctly. Ideas?

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @kangod,

    Thank you for letting us know you're seeing this issue. PNC Direct Connect not downloading is a known issue. For more information, please see this discussion on the issue:

    https://community.quicken.com/discussion/7971613/pnc-bank-not-downloading-since-february-23-2026

    The others reporting the issue are not having problems with Quicken freezing. When did the issue with freezing start? Do you keep your Quicken file directly on your local hard drive? Is it synced with any cloud service, such as OneDrive, iCloud, or Dropbox?

    I look forward to your reply!

    Quicken Kristina

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