Quicken One Step Update and/or when Reconcile = Duplicate Transactions or Recurring Dates Changing

BobS54
BobS54 Quicken Windows Subscription Member

I have two issues seemingly caused between Desktop and Mobile?????

  1. When I do a one step update on my (only one) home computer, sometimes transactions that have already been reconciled are then duplicated in the checking register. The most recent is a Speedway gas station record for $18.23. Over and over… it duplicated the transaction nine additional times yesterday. My balance is constantly off because transactions are duplicating. The $18.23 is only an example. It has been happening a lot!
  2. Recurring income and/or payment dates randomly push out / change on their own. I'll look at my Bills and Income Projected Balances and my balance will project negative until I realize my scheduled paycheck has pushed out 2 weeks or more. I'll Edit All to restart on the next paydate and it is fine until I do another One Step Update and it will change the date again. It has also changed the due date of a payment which made me late and cost me a late fee.

I have reset cloud data, etc., already.

Windows 11 Home

Quicken Version: R66.23

Build: 27.1.66.23

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Q Mobile is known to sometimes cause the issues you're seeing. Turn if off, for a few days or a week, and see if the issues resolve.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP