Issues with VOYA - again

dmurad53
dmurad53 Quicken Mac Other Member ✭✭✭
in Errors and Troubleshooting (Windows)

I have 6 retirement accounts with VOYA Financial. 3 for myself and 3 for my wife. Up until about 3/1/2026 all accounts would update when requested. Shortly after 3/1/2026 only my wife's 3 accounts will update while my 3 accounts have stopped updating. Nothing has changed on our end. It doesn't seem to be a VOYA issue - reason - some updates work. Baffled by this. Has anyone seen this recently ? Suggestions ? All 6 accounts update on the Quicken Classics version on my iMac. This is the same issue I had about a year ago.

Comments

  • checkyourmirrors
    checkyourmirrors Quicken Mac Subscription Member ✭✭✭

    same here

  • DVitale
    DVitale Quicken Windows Subscription Member ✭✭

    Same here. A few weeks ago, I was able to download my Voya transactions, but now Quicken has deactivated the online update. When I try to set it up again, it asks me to sign in to the Voya website to activate it again, and after signing in, I just get a black screen and nothing happens. This is very, very annoying.

    Daniel

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  • dmurad53
    dmurad53 Quicken Mac Other Member ✭✭✭

    Any help from Quicken will be greatly appreciated.

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