Download connection to HDFC not working

Hello @ShruthiG,

Thank you for providing the screenshot, that helps clarify what’s happening.

The error you’re encountering (FDP-105) typically indicates that Quicken is temporarily unable to connect to the bank’s servers for downloading transactions. This doesn’t necessarily mean the bank’s website is down for normal use, but rather that the servers Quicken relies on are unavailable or blocking the connection.

This can happen due to things like:

• Temporary outages or maintenance on the bank’s side
• Changes to the bank’s website (which may apply here with the move to bank.in)
• High traffic or security restrictions preventing aggregation access

What to try:

• Since we do not have any open Alerts on this issue, please wait 24–48 hours and try connecting again
• Since this started after the bank’s domain change, it may take some time for connectivity to be updated on the backend

If the issue continues for more than a few days, we recommend reaching out to Quicken Support directly so they can further investigate and, if needed, escalate the issue.

In the meantime, you may need to manually enter transactions to keep your register up to date.

Thank you!

@ShruthiG Thanks for following up with additional context!

Since you’ve already waited a while, you can go ahead and contact Quicken Support now. They can collect and review your logs and escalate the issue if needed. The 24–48 hour wait I mentioned was just from when the error first appeared, so you don’t need to wait any longer unless you want to.

Thank you!

Hello @tinyparticle,

Thank you for adding your experience. I checked your account internally and can see that you are experiencing the same FDP-105 error with HDFC. Please refer to my earlier responses in this thread and follow the guidance provided there. If that does not resolve the issue, as previously mentioned, please contact Quicken Support so they can investigate further and escalate if needed.

Regarding your EQ Bank accounts, I did not see any internal error associated with them in your account. Could you please provide more details about what is happening with those connections? Are you receiving any specific error code(s) and/or message(s)?

A screenshot of the error message or the behavior you are seeing would be very helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!