Automatic Payments of Credit Card Accounts Not Downloading from Fidelity
For the past several months, automatic credit card payments are showing as paid in the credit card accounts but show a red arrow indicating "invalid transfers." The corresponding payments are not being downloaded from my Fidelity brokerage account. All other automatic deposits and payments are being downloaded. I think this all started when I also added these payments to "Bills & Income". I have since deleted those payments, but that hasn't fixed the problem. This is very annoying to say the least. I would appreciate any help anyone can provide. Thank you.
Comments
-
Hi @wab49,
Thank you for reaching out to the Quicken Community.
To help us better understand the issue, I have a few questions:
- Could you please upload a screenshot of the issue you’re experiencing?
- When did the issue start?
- Have you tried restoring a backup from before the issue started?
I’ll be looking forward to your reply.
Quicken Carlos
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
Hi Carlos,
The issue started several months ago. I manually fixed the latest issues yesterday so I can't send a screenshot until it happens again. I'm not ready to go backwards with a restore just yet.
Thanks for your response.0 -
Hello @wab49,
Thank you for providing an update and for clarifying. Since you’ve manually fixed the latest issues, just keep an eye on it and if the invalid transfers reappear, capturing a screenshot at that time will be very helpful for us to further investigate and troubleshoot.
Thank you!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0
