Security Service Federal Credit Union - CC-501
This discussion was created from comments split from: All Accounts failing sync with cc-501.
Comments
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I have Quicken Deluxe and am unable to download into my accounts from the Security Service Federal Credit Union. This has been going on for about 2 weeks. I have Deactivated my account and have been unable to re activate it as I keep getting CC-501 Error and it does not recognize my ID and or password even though I can access my accounts at the Credit Union. I have left several comments at the credit union but still have no solution.
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Hello @dmcomite,
Thanks for reaching out!
Error CC-501 typically occurs when Quicken is unable to connect to your bank account for recent transaction information.
For more details, you can refer to this support article.
Next steps:
- Wait about 24 hours and then try again.
- If the issue persists after that time, please contact Quicken Support. Resolving this may require our agents to review logs to identify the problem and escalate it further.
Thank you!
-Quicken Anja
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Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Were you able to contact Quicken Support?Thank you!
-Quicken Anja
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Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.Thank you!
-Quicken Anja
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
-Quicken Anja
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