Citi Transactions Dowloading to Wrong Accounts
I have multiple Citi credit cards. When I do my One-Step update transaction for Card 1111 get down loaded to both Card 1111 and Card 2222. In addition today transactions from a month ago that were already reconciled for Card 1111 were download to Card 2222. This requires me every day to delete the transactions downloaded to Card 2222. When I look at my Citi online account it only shows transactions in Card 1111 and I have not used Card 2222 in the past three months, since November 23, 2025.
Comments
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Hello @Michael Winnick,
Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information:
- When did you first notice this issue?
- Are the accounts completely separate?
- If they are not completely separate, how are they related (for example, is one an authorized user account)?
I look forward to your response!
Quicken Kristina
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Hello @Michael Winnick,
We haven't heard back from you in a while. Do you still need assistance?
Check back and let us know! Thank you.
Quicken Kristina
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Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.Thank you!
Quicken Kristina
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
Quicken Kristina
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