Repeated Requests for Discover Card Download Authorization
maestrovt
Quicken Windows Subscription Member ✭✭
Every time I initiate a download of transactions (Quicken Classic for Windows 66.28) I receive a message that I have to reauthorize Discover Card. After completing the reauthorization, I have to do it again to enable download of transaction for Discover Card. So every time I want to download transactions, I have to authorize Discover Card twice. Why does this keep happening?
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Comments
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Hello @maestrovt,
Thank you for sharing your experience.
Having to reauthorize your accounts with every download is. not the expected behavior. Please try the following to see if it resolves this issue.
- Create a backup of your Quicken file first.
- Deactivate all Discover accounts in Quicken.
- Select the Tools menu and select Account List....
- In the Account List, select the account you want to deactivate, and then click Edit.
- In the Account Details window, click the Online Services tab.
- Click Deactivate next to the service you want to disable.
- Click Yes to the message confirming if you want to disable this service. Note: If you do not receive this message, additional information is available below.
- Click OK to the confirmation message.
- If you have an investment account that is linked to a cash account, you need to deactivate the online services from the investment account, which will automatically deactivate the linked cash account.
- Important: If you are deactivating/reactivating an account to fix an issue, you'll need to deactivate all the accounts with the affected financial institution that you have activated in Quicken (including hidden ones). Once they're all deactivated, then you can follow the steps to reactivate.
- Check for old/hidden accounts. If any are present, disconnect them as well.
- Revoke Quicken’s third-party access from the Discover website.
- Reactivate the accounts in Quicken.
- Go to Tools > Add Account.
- Select the bank for the deactivated account(s). If prompted, select the connection method.
- Enter your credentials and click Connect.
- When the list of located accounts appears, choose LINK next to each account you want to reactivate.
- Click Next, then Done on the last prompt.
Let us know how it goes!
Quicken Alyssa
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