Something new? or a scam?

AnnGNT
AnnGNT Quicken Windows Subscription Member
in Using Quicken on the Web

I have been using Quicken for over 20 years. I am using Quicken Classic Deluxe Release R67.7 on a Windows computer. Today, for the first time, I am getting this message when I try to open Quicken: "OneDrive Warning. This file appears to be on a folder synced to the cloud by OneDrive: (data file name). Quicken recommends not to store your data on OneDrive to avoid file access errors. Are you sure you want to continue?" Then there is a link that says "Click here for more information" which leads to some very strange instructions that look like a scam.

Is this something new? Is it really from Quicken or a scam? How can I even find out?

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    The warning is new, real, and from Quicken, but the "policy" isn't new. Quicken Inc has always said that people shouldn't put their active data file in a "cloud folder" (having your backups there is OK according to the policy).

    Here is a long thread on it:

    https://community.quicken.com/discussion/7973045/unacceptable-situation-with-onedrive-and-quicken
  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @AnnGNT,

    In addition to what @Chris_QPW has shared:

    This warning can appear if your Quicken data file is stored in OneDrive instead of locally on your hard drive.

    Important: Cloud storage (like OneDrive) is great for backups, but your active Quicken data file should always be stored directly on your computer—not inside a synced folder. Keeping it in the cloud can lead to data issues over time.

    I recommend checking out this support article for more information:
    https://www.quicken.com/support/one-drive-message/

    I hope this helps!

    Quicken Carlos

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  • JimC52
    JimC52 Quicken Windows Subscription Member ✭✭✭

    The same holds true for Dropbox. Put the file on your local computer and mirror it on OneDrive or Dropbox.

  • Double-A
    Double-A Member ✭✭✭

    What if I store my Quicken data file BOTH on my computer (such that it can be accessed even if WiFi were down) and in OneDrive for back-up purposes? I select the "Always keep on this device" option for my Quicken data file. That way it's physically stored on my hard drive while residing in my OneDrive folder ON THE HARD DRIVE (it thus also gets automatically backed up each time I exit Quicken and stay logged on long enough for the OneDrive backup to save it in the cloud). What is wrong with this approach?

  • JimC52
    JimC52 Quicken Windows Subscription Member ✭✭✭

    That's pretty much the configuration I've been doing with Dropbox (I'm an old UNIX hacker) and it works fine for me.

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