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Can't accurately convert data from MAC to Windows

I am currently using Quicken for MAC 2017 and just purchased Quicken for Windows 2019 (subscription). I am told by Quicken that I shouldn't convert the data to windows version because it is not currently working properly. Is this being worked on so I will be able to start using Windows 2019 shortly? What is status, what is problem. I've been using the same Quicken data since early 90's and only 5 years ago converted from Windows to MAC when I started using a Mac Air laptop but now it is old and I prefer to use Quicken on my new HP Desktop computer. I want to make sure I do this right as I have 20+ years of data. 

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