Amex Canada. Impossible to set up transactions

Paul Dionne

How do you manage to sync AMEX transactions on Quicken Canada.?

Quicken Sarah

Hello @Paul Dionne

Thank you for providing the screenshots of the error message being received, although I apologize for the delay in receiving a follow-up response.

The error message above from American Express is confirming that download of International American Express Cards is not supported. 

Unfortunately if downloads are not supported by a Financial Institution, we are unable to add the account for automatic downloads and recommend manually entering the transactions to track the account in Quicken.

I hope this information is helpful and please let the Community know if we may be of any further assistance.

Thank you again,

Sarah 

Quicken_Tyka

Hello Paul,

Sorry, to hear that you are unable to sync your American Express account to Quicken.

What happens when you try to connect? Do you get an error message?

Have you ever been able to connect Amex?

Let us know!

smayer97

@Paul Dionne are you using QMac or QWin? You also have the same issue posted under QWIn here:
https://community.quicken.com/discussion/7853728/amex-quicken-mac-canada#latest

Paul Dionne

Using QMac. Canada Subscription


If i try to set up with Quicken connect:
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If I try to set up with Direct connect:
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I nerver manage to Sync Amex 


Thanks for uour help.

Quicken Sarah

Hello @Paul Dionne

Thank you for providing the screenshots of the error message being received, although I apologize for the delay in receiving a follow-up response.

The error message above from American Express is confirming that download of International American Express Cards is not supported. 

Unfortunately if downloads are not supported by a Financial Institution, we are unable to add the account for automatic downloads and recommend manually entering the transactions to track the account in Quicken.

I hope this information is helpful and please let the Community know if we may be of any further assistance.

Thank you again,

Sarah