Why is it when I go to write checks, the default is to use online bill pay

Whenever I click the "Write Checks" button, I get a dialog where the default is to use online bill pay:

There are two things that really aggravate me:
1) When I uncheck the box, enter my information for the check and click "Record Check", this checkbox is re-checked!
2) This is the Write Checks dialog box.  When I want to use online bill pay, I click the Online Center.

This is a very annoying and seems like it would be simple to fix.  Either leave the checkbox in whatever state it was in last time, or at the very least, don't re-check it after "Record Check" is pressed.

Using a checking account to pay bills online and write checks is routine usage.  Please, fix this.
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Comments

  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    The Use Online Billpay checkbox will be checked if the account is enabled for online billpay. 

    I believe it's  considered a feature. 

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • UKR
    UKR SuperUser ✭✭✭✭✭
    A Community Moderator changed this discussion to an Idea.
    Ideas are brought to the attention of the programmers for consideration.

    If you would like to see this enhancement made in a future version of Quicken please vote on it. Locate the big blue box near the top of this webpage (or page 1 for long discussions) and click the "Up" triangle under the voting count. Wait a moment for the vote count to be registered and updated before you continue.

    Every vote counts!


  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    It’s an annoyance that the box re-checks itself after a paper check is recorded. It should stay the way the user left it. This idea has my vote.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • jeanderson
    jeanderson Member ✭✭
    UKR said:
    A Community Moderator changed this discussion to an Idea.
    Ideas are brought to the attention of the programmers for consideration.

    If you would like to see this enhancement made in a future version of Quicken please vote on it. Locate the big blue box near the top of this webpage (or page 1 for long discussions) and click the "Up" triangle under the voting count. Wait a moment for the vote count to be registered and updated before you continue.

    Every vote counts!


    Thanks, I voted on it. 
    I sure hope they change this.  Not to rant, but again, it's called the "Write Checks" dialog.  The "Online Center" dialog has a nice interface to pay online bills, which I routinely use.
  • Nursegrazi
    Nursegrazi Unconfirmed, Member
    You can deactivate this if you do not do online bill payments by deactivating the ability to pay bills online under tools, account list, your account--online services, online bill payments.  This will turn off the option altogether.  
  • UKR
    UKR SuperUser ✭✭✭✭✭
    I have to ask ... If you have enabled Online Bill Pay for your Checking account, why do you have to "write a paper check"? Shouldn't you be sending that payment online to the bank? Shouldn't the paper check be a rare exception instead of a regular occurrence?

    And, yes, if you don't use Online Bill Pay for this account, deactivate the bill pay feature (not the downloading part).
  • Gary
    Gary Member ✭✭✭
    Sometimes you want to hand deliver your check to your vendor! Quicken should definitely enable the ability to NOT "Use online Bill Pay" for any vendor.  Incidentally, why else is the check box there in the first place?
  • jeanderson
    jeanderson Member ✭✭
    > @UKR said:
    > I have to ask ... If you have enabled Online Bill Pay for your Checking account, why do you have to "write a paper check"? Shouldn't you be sending that payment online to the bank? Shouldn't the paper check be a rare exception instead of a regular occurrence?
    >
    >
    >
    >
    > And, yes, if you don't use Online Bill Pay for this account, deactivate the bill pay feature (not the downloading part).

    The exception isn't all that rare. OK, so I have a kid come and spread mulch. Do I set them up as an online bill payee and use the bank to send a check to him? What about paying the furnace repairman, water softener treatment, pest control - all present an invoice on completion of services and expect payment.

    Hey, I'm an online guy. But paper checks haven't quite gone the way of the Dodo, not just yet.
  • For crying out loud, it's not a "feature" if you have no control over it. Why is it so hard to make it a "preference" -- either default to checking the online bill pay box or default to unchecking it. Just make it selectable. Sheesh, this shouldn't be hard!
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello All,

    The Community Support team regularly reviews long-standing posts and Ideas for relevancy and current interest. This Idea seems to have stalled and we would like to gauge the current interest in this request. 

    If you would like to see this idea implemented, please add your vote and a comment explaining how this idea would be beneficial for you. More information, including steps to vote and how to submit your own Ideas for future product features/improvements, is also available here.

    Thank you,

    Quicken Community Support Team
    -Quicken Anja
  • UKR
    UKR SuperUser ✭✭✭✭✭
    edited April 13
    Do we still need this or was this implemented while we weren't looking?
    Using Q 2021 R 32.12, I just brought up the Write Checks dialog above on my primary checking account which is enabled for Quicken Bill Manager. The "Use Online Bill Pay" checkmark dialog did not come up for me.
    Can someone who actually uses the checking account for Quick Pay / Check Pay or Bank Bill Pay please double-check?
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Not fixed for me using B of A Direct Connect bill payment in R32.12.
    After un-checking the box and generating one check to print, the box re-checked itself for the next "check".
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    that means there's still an item to be added to the programmers' Honey-Do-List.
  • LWH
    LWH Member
    It's almost like they don't even use their own product in real life isn't it??? If there was any viable alternative to Quicken, I'd be dumping them and using something else.
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