Unable to backup to remote location, unable to open source file.
Currently I am Quicken 2017 version R19.7 build 126.96.36.199. I July there was an update, right after the update i was able to backup to my external drive. Then in August I wasn't able to. I typically enter data once a month. In September there was another update and again I was able to do the backup. Now in October I can't. I'm sorry I ever upgraded from an earlier version of Quicken. Quicken support has worked with me and reinstalled the program, still doesn't work correctly. I certainly won't pay yo upgrade to a newer version, as my needs are really basic compared to the full capabilities.