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stock price updates

pamarcandy

cannot update stock prices

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pamarcandy

Jim: I re-installed Quicken from its website (which provided updates) and now I can update my stock quotes. What really bothers me is that I call the Quicken support line and (while holding for several minutes) never received a pick-up. Thanks for at least looking at my problem.

Jim_Harman

OK, thanks for the updates. It sounds like reinstalling Quicken solved the problem.

All comments

Jim_Harman

Need more info.

What version of Quicken are you running?
Is this a new problem?
Does it affect all your stocks, or just a few? Which securities does it affect?
Do you get any error message?

pamarcandy

Quicken 2019 (Jan 9); this is a NEW problem; affects all stocks; get an error message that says try back in 10 minutes; it's been 3 days;

Jim_Harman

US or Canada? Please go to Help > About Quicken and tell us what is says there.

Do you get the same message if you go to Investing > Portfolio and click on Update at the top right?

pamarcandy

Hi Jim: I live in the US; About Quicken says Year: 2020, Version R25.10, Build 27.1.25.10 Current membership valid through 1/9/2020; And, yes, rec'd the same msg under "Investing, Portfolio, update"; says Quicken's online service is unavailable at this time, please wait at least ten minutes then try again.

pamarcandy

smayer97

pamarcandy said:

...Current membership valid through 1/9/2020...

pamarcandy said:

Jim: I re-installed Quicken from its website (which provided updates) and now I can update my stock quotes. ...

So you are saying that with an expired version of QUicken you eventually were able to get downloads of security prices working?
And are you able to get other downloads too, from FIs/Banks, for other accounts?

pamarcandy

Sorry, everyone. I misstated my expiration date. Should've been 1/9/2021. And, I never download data from a financial institution. I manually update data for everything except stock price quotes through Quicken. Thank you all for your support.......

Jim_Harman

OK, thanks for the updates. It sounds like reinstalling Quicken solved the problem.