Has anyone found that ConEd E-bills no longer work and found a resolution?
For over 1 year, I have had two factor authentication on my ConEd account and ebills worked just fine. I recently updated my two factor authentication after getting a new mobile phone and the e-bills no longer update. When I try to refresh the biller, Quicken ask sme for a code, but it is unclear what code. When I try the code from Google authenticator it appears to work, but Quicken never finds my bill. I tried deleting and re-adding the coned bill (I have 2 ConEd bills), but I can't get past the authentication process. Quicken asks for the mobile number associated with the ConEd account, but it's not recognized. I've searched the ConEd and Quicken sites for guidance, but haven't found any.