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Quicken Classic for Windows
Paying Bills, Online Billers & Reminders (Windows)
Why have all my online payee lead times been set to 0?
mwinslett82
I am using Quicken Windows version R.29.22 with Bank of America direct connection. Recently (within the past 2 weeks) the lead time for all of my online payees has been set to 0. If I go directly to Bank of America's Bill Pay page on their web portal, it still shows appropriate lead times for each payee. Is this a Quicken bug or some issue where Bank of America is sending Quicken bad lead times? I can work around this, but it is annoying, as Bank of America will reject a requested payment from Quicken if the pay date is too soon, but now Quicken believes that all payments can be made immediately.
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Accepted answers
Quicken Anja
Hello
@mwinslett82
,
Thank you for providing additional information, though I apologize that you have not yet received a follow-up response.
To start with, the first thing that I suggest you try is to validate your data file by following the steps below--
First Save a backup of your data file (
just in case
)
Go to
File
File Operations
Validate and Repair
Validate File
Ok
Close the data log that will pop-up after the validation has completed
Close Quicken
Wait at least 5 seconds
Reopen Quicken
Try again to see if the issue reoccurs/remains the same or gets corrected
You can also try super validating which are the same steps as above except that you will hold
Ctrl
and
Shift
on your keyboard when clicking on
Validate and Repair
in order to get the option for
Super Validate
.
Let us know how it goes!
All comments
Quicken_Tyka
Hello
@mwinslett82
Thank you for taking the time to visit the Community to report this issue although I apologize that you have not received a response.
I have a few additional questions to help me understand what could be happening.
First, please navigate to Tools > Account List and choose "Edit" next to the Bank of America account. Please choose "Online Servies" under the "Online Bill Payment" section, does this section state that Bank of America is an online payment method?
I ask because Quicken Bill Manager sends payments immediately and I'm curious if this is now set up instead.
Last, please provide where you are sending this payment from, the register, or the Bills & Income screen.
Thank you,
-Quicken Tyka
mwinslett82
Thank you very much for your response. I have confirmed that Bank of America is my online payment method; I have never used Quicken Bill Manager. I am sending these payments from the register.
Quicken Anja
Hello
@mwinslett82
,
Thank you for providing additional information, though I apologize that you have not yet received a follow-up response.
To start with, the first thing that I suggest you try is to validate your data file by following the steps below--
First Save a backup of your data file (
just in case
)
Go to
File
File Operations
Validate and Repair
Validate File
Ok
Close the data log that will pop-up after the validation has completed
Close Quicken
Wait at least 5 seconds
Reopen Quicken
Try again to see if the issue reoccurs/remains the same or gets corrected
You can also try super validating which are the same steps as above except that you will hold
Ctrl
and
Shift
on your keyboard when clicking on
Validate and Repair
in order to get the option for
Super Validate
.
Let us know how it goes!
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