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PNC log-in generates cc-503 error

For the past three weeks, I have not been able to log in from Quicken in Windows to my PNC accounts using Direct Connect. A log-in screen appears asking for a social security number and pin number, which haven never before been requested and don't even work. No matter what I type, I get a cc-503 error response. I have checked my PNC account and made sure everything is updated. I could really use some help here. Thank you.
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Best Answer
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Quicken Anja Moderator mod
Hello @Tom Ginsberg,
Thank you for adding to this discussion in the Community to report your issue, though I apologize that you're experiencing this.
If you haven't already, please review and follow the error-specific instructions found in this support article regarding error CC-503.
If the instructions do not resolve the issue for you, then I recommend reaching out to Quicken Support directly for further assistance as this may likely require our support agents to collect your log files and file for an escalation.-Quicken Anja0
Answers
Thank you for your response.
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
Though we do not currently have an ETA on this, please, refer to this active Community Alert for updates on this issue.
Additionally, you can also try deactivating and reactivating your PNC account(s) as other users have reported that this has worked as a solution for them.
Thank you!
Thank you for adding to this discussion in the Community to report your issue, though I apologize that you're experiencing this.
If you haven't already, please review and follow the error-specific instructions found in this support article regarding error CC-503.
If the instructions do not resolve the issue for you, then I recommend reaching out to Quicken Support directly for further assistance as this may likely require our support agents to collect your log files and file for an escalation.