Lowes business card [as Online Biller]

chas170

Get "could not access biller info" when i tried to pay bill. Tried delete then add then validate online billers then refresh. Bills and Income list shows Lowes but get error above. Noticed that when I selected Lowes Business acct when adding the account it showed address as "lowesforpros/l/business-credit-center.html. When I log into my lowes account in browser i login to site "commercial.syf.com/commercialgen2/......." to see my statement.

chas170

UPDATE "Could not access biller info" error when trying to pay with quick pay. That was this morniing. Now (4pm) I can access biller info. shows current balance and can add amount I want to pay and enter a date f or payment in the future. Get error that biller can only accept payment today. Why not in the future like all my other bills?

Quicken Anja

Hello @chas170,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this and have not received a response yet.

First, could you please provide which version of Quicken you have currently running?

• Help > About Quicken

Also, where in Quicken are you entering the payment from-- Bills & Income tab or your transaction register?

Please, check back and let us know!

chas170

i'm using quicken premier membership 2020 v R30.10 Build 27.1.30.10

I'm trying to make payment from bills and income tab.

chas170

Getting "Biller will only allow payment today or earlier " on other accounts also. Cannot schedule payment for future date. Newly received bills aren't updating in Bills and income.

Quicken_Tyka

Hello @chas170

Thank you for the response, although I am sorry to hear that the trouble continues to persist.

At this time I would recommend contacting support directly for advanced troubleshooting steps.

https://www.quicken.com/support#contact-support

Quicken Care has the ability to review the online biller profile to report any issue and to investigate this issue further.

Thank you,

-Quicken Tyka