Lowes business card [as Online Biller]

Get "could not access biller info" when i tried to pay bill. Tried delete then add then validate online billers then refresh. Bills and Income list shows Lowes but get error above. Noticed that when I selected Lowes Business acct when adding the account it showed address as "lowesforpros/l/business-credit-center.html. When I log into my lowes account in browser i login to site "commercial.syf.com/commercialgen2/......." to see my statement.


  • chas170
    chas170 Member ✭✭
    UPDATE "Could not access biller info" error when trying to pay with quick pay. That was this morniing. Now (4pm) I can access biller info. shows current balance and can add amount I want to pay and enter a date f or payment in the future. Get error that biller can only accept payment today. Why not in the future like all my other bills?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @chas170,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this and have not received a response yet.

    First, could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, where in Quicken are you entering the payment from-- Bills & Income tab or your transaction register?

    Please, check back and let us know!

    -Quicken Anja
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  • chas170
    chas170 Member ✭✭
    i'm using quicken premier membership 2020 v R30.10 Build

    I'm trying to make payment from bills and income tab.
  • chas170
    chas170 Member ✭✭
    Getting "Biller will only allow payment today or earlier " on other accounts also. Cannot schedule payment for future date. Newly received bills aren't updating in Bills and income.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @chas170

    Thank you for the response, although I am sorry to hear that the trouble continues to persist.

    At this time I would recommend contacting support directly for advanced troubleshooting steps.


    Quicken Care has the ability to review the online biller profile to report any issue and to investigate this issue further.

    Thank you,

    -Quicken Tyka

This discussion has been closed.