Thank you for taking the time to visit the Community to report your issue, although I apologize that you have not yet received a response.
We'll need a bit more information to be able to assist.
Please take a moment to review the information available here and post back to let us know what version and release of Quicken you are using.
Are you able to capture a screenshot of the UI issues you are seeing?
In regards to the missing accounts-- if you attempt to sync again and the accounts are removed in the backup file, please try resetting the cloud.
Thank you,
-Quicken Tyka