Best way to present a large list of bugs and issues with Quicken

Brian Biggs

I've been using Quicken since the early 90's. I love the software and find it extremely useful to help me manage my finances efficiently. However, there are a few things that drive me nuts about Quicken. If they would fix these oddities about the product, I (and I think many others) would be much happier. My list is currently up to almost 20. Some are minor cosmetic issues, others are more significant functionality problems.

When I upgraded from Quicken 2017 to 2020 last year, because I was forced to by the subscription policy (which is a whole other topic of discussion), the user interface essentially looks essentially the same. There is some comfort in knowing that your user interface isn't changing regularly, but they also leave a lot of the annoying behaviors that probably come from this product being 30+ years old. Those are the things I wish they would change/fix.

So my question. Any thoughts on how to best present what I am affectionately calling my "List of Quicken Grievances"? Should I just post it as one list here in the community under "Errors and Troubleshooting"? Should I put them in as separate "Ideas" in the community? Looking for suggestions.

Chris_QPW

I agree with the last two comments, a separate idea for each is best, and I'm going to add try searching for each before posting since the idea might have already been posted and you can just add your vote to it.

If you select the "down triangle" in the search box you can search just the ideas.

Chris_QPW

Brian Biggs said:

Should the bugs be "ideas" as well, or should they just get posted in the discussion groups.

I would be inclined to submit it with Help -> Submit a problem, and post it as a discussion here.  And I would state in the title or first post that you think it is a bug and how to reproduce it.

The only reason I can think of to make it an idea is if you think a lot of people will vote on it and as such maybe all the attention will up its priority.

Tom Young

With that long of a list I'd probably post the list itself.  The would elicit discussion and feedback and might result in a consensus of what items should be elevated to "Ideas" and what items just aren't considered that important.

This is a very old product one common problem with implementing changes in the program is that very commonly something else gets broken. 

NotACPA

I'd be inclined to post each of the significant items separately, and the cosmetic items as a group.

The cosmetic items probably won't get much discussion, but EACH of the significant items will probably get quite a bit of traffic.  And when there's multiple "topics" in a single thread (let alone a single message), things tend to get confusing.

Rocket J Squirrel

I agree with @NotACPA . Multiple issues can turn a forum thread into spaghetti.

Chris_QPW

I agree with the last two comments, a separate idea for each is best, and I'm going to add try searching for each before posting since the idea might have already been posted and you can just add your vote to it.

If you select the "down triangle" in the search box you can search just the ideas.

Brian Biggs

Thanks for the feedback. I've started posting some ideas out there, where I can't find matches for what I'm suggesting.

Should the bugs be "ideas" as well, or should they just get posted in the discussion groups.

Chris_QPW

Brian Biggs said:

Should the bugs be "ideas" as well, or should they just get posted in the discussion groups.

I would be inclined to submit it with Help -> Submit a problem, and post it as a discussion here.  And I would state in the title or first post that you think it is a bug and how to reproduce it.

The only reason I can think of to make it an idea is if you think a lot of people will vote on it and as such maybe all the attention will up its priority.

Brian Biggs

I would be inclined to submit it with Help -> Submit a problem, and post it as a discussion here.  And I would state in the title or first post that you think it is a bug and how to reproduce it.

Good point about Help -> Report a problem. Honestly, I didn't know that was even an option. Duh.