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Coinbase CC-503
jmclagan
Member ✭✭
From searching the Community, I have found that we are being pushed to Quicken Support. However, the rep I spoke with asked me to contact Coinbase Support to find out if -
1. Do you accept direct connect connections?
2. If you need any of authentication for a 3rd party app?
Since Coinbase is listed in as a valid Financial Institution for download, is this not information that Quicken Support should already have? At this point, I feel I'm reinventing the wheel and doing Intuits job for them.
1. Do you accept direct connect connections?
2. If you need any of authentication for a 3rd party app?
Since Coinbase is listed in as a valid Financial Institution for download, is this not information that Quicken Support should already have? At this point, I feel I'm reinventing the wheel and doing Intuits job for them.
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Quicken Anja
Moderator mod
Hello All,
Thank you for reaching out to the Community to tell us about this issue, though I apologize that you all are experiencing this.
After doing further research, unfortunately, at this time Coinbase is not supported for automatic downloads as it is not listed in our official list of supported financial institutions, which you can find and review through this support article, as well as due to the fact that cryptocurrency is not currently available in Quicken.
However, cryptocurrency is currently planned for future implementation which is likely the reason why Coinbase can be found in the financial institution list within your Quicken software. Though we do not have an ETA on when this implementation will be, we do have this active Idea post that is marked as planned. If you wish to be notified of updates as they become available, please feel free to bookmark the Idea thread by clicking the yellow star on the top-right corner of the post.
Unfortunately, we will not have more information available about connecting Coinbase to Quicken until after functionality for cryptocurrency has been fully implemented.
I do apologize for not having better news to share with you all as well as for any inconvenience this may cause, though, I hope this information serves to be useful.-Quicken Anja2
Answers
Hello @jmclagan
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you were having. I was taking a look at coinbase to see what could be causing the issue and after taking a look at the logs it sounds like you may need to have an API key added to the account inside of coinbases settings first to be able to add the accounts but I'm not certain. I am currently testing this but API keys take 48 ours to activate so I won't be able to get back to you for a bit. Once I get the chance to try connecting again I'll let you know if I'm able to make any progress.
Thanks,
Quicken Francisco
Account - BTC Wallet Unsupported
Type - * Unsupported
Action - Don't add to Quicken
Will Crypto currencies be supported in the near future?
I don't really understand your comment above. Exactly where is Coinbase listed as a "valid" FI for downloading?
Thanks in advance for the clarification.
Frankx
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -
> Yes - API key and Password allow you to connect to Coinbase, which is great.
You got further than I did in this. I have tried over the last week and now receive a CC-502 error when making the connection. I even tried a new datafile and get the same result.
@jmclagan
>
> I don't really understand your comment above. Exactly where is Coinbase listed as a "valid" FI for downloading?
>
> Thanks in advance for the clarification.
>
> Frankx
Hi @Frankx
When you add an account or setup download for an existing account, you can do a search for your financial institution. When you seach for "Coinbase", you get the option of Coinbase - Bitcoin Wallet or Coinbase - Bitcoin Wallet - Canada. This denotes that downloading should be available from the institution, thus making it "valid".
I instead have chosen create a Coinbase investing account to do my transfers for purchases/redemptions and an Excel spreadsheet to handle the rest. Considering how long crypto has been around, the lack of knowledge of any of this by support staff and the fact we are now paying a subscription model annually, I personally feel this to be a big step backwards at a higher cost.
Cheers,
John
Thank you in advance
Thank you for reaching out to the Community to tell us about this issue, though I apologize that you all are experiencing this.
After doing further research, unfortunately, at this time Coinbase is not supported for automatic downloads as it is not listed in our official list of supported financial institutions, which you can find and review through this support article, as well as due to the fact that cryptocurrency is not currently available in Quicken.
However, cryptocurrency is currently planned for future implementation which is likely the reason why Coinbase can be found in the financial institution list within your Quicken software. Though we do not have an ETA on when this implementation will be, we do have this active Idea post that is marked as planned. If you wish to be notified of updates as they become available, please feel free to bookmark the Idea thread by clicking the yellow star on the top-right corner of the post.
Unfortunately, we will not have more information available about connecting Coinbase to Quicken until after functionality for cryptocurrency has been fully implemented.
I do apologize for not having better news to share with you all as well as for any inconvenience this may cause, though, I hope this information serves to be useful.