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Target Credit Card Issue - Multiple Cards for Same Account

Starting in 2021, I noticed that only certain transactions had imported for our Target Credit Card account. I used the "Reset Account" feature in the hopes of fixing it. However, it wanted to set up a separate account for each of the 3 cards we have (Me, Wife, Daughter).
These 3 cards are all part of 1 account and have imported successfully for 5+ years. This issues appears to have started in 2021.
These 3 cards are all part of 1 account and have imported successfully for 5+ years. This issues appears to have started in 2021.
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Hello @bmackey55
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is interesting I'm wondering what exactly is causing this. If you wouldn't mind could we see in a test file if we're having the same issue as well. Generally I believe you're supposed to download the primary account rather than individual cards so in that test if you're still having 3 individual accounts try to just download the primary one and let us know what you see. I'll leave steps down below.
Don't use any of these characters: * ? < > | " : \ / (asterisk, question mark, left and right-angle bracket, pipe, straight quotation marks, colon, BACKSLASH, FORWARD SLASH). Also, don't add the .qdf extension; Quicken does that for you.
- Select to not use Mobile.
- Click Add Account to start adding accounts to the new file.
After adding accounts, see if you are experiencing the same problems in this test file. Once you're able to get the information let us know and we'll take another look.Thanks,
Quicken Francisco
I followed your instructions with some interesting results:
1 - Import completed successfully
2 - Three separate accounts created with the last four digits of each card
3 - All transactions download to each of the 3 accounts leaving all 3 with the same balance
Note - I have edited the images to remove all but the final digit of each card for security purposes.
What next?
Brian
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
It is set up as 1 account with 1 statement and has been for nearly 10 years. This issue only started at the beginning of 2021.
FYI - I have another credit card account (CapitalOne) where each family member has a different card number and that account is still working correctly.
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
I repeated the steps above today and Quicken still wants to set up 3 separate accounts, one for each family member's card, even though it is 1 account.
Has Target and/or Quicken acknowledged they have a problem?
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
If you still have all 3 of the Quicken accounts added to Quicken and all 3 accounts download all transactions from all 3 cards accurately, you can delete the 2 authorized user cards that were added as separate accounts to Quicken and keep the account for the primary card as previously suggested by NotACPA as all 3 accounts are technically duplicates of each other.
Additionally, as for adding the account, after going through the financial institution sign-in process, when the screen showing the list of accounts comes up, you can click on the dropdown menu saying Add to Quicken under the action column and select Don't add to Quicken for the 2 authorized user cards so it only adds an account for the primary card (see below).
In doing so, going forward from there, it will only add the account that has Add to Quicken selected and should still download transactions for all 3 cards into the account that was added for the primary card as well as no longer prompt you to add the other 2 authorized user cards as separate accounts in Quicken.
I hope this helps!
Everything seems to be working now. I have updated several times without issue.
Thanks again,
Brian
Thank you for the update, I'm glad to hear all is well now.