Must First Verify Account On Website?

Question

Anyone else getting failed quick payment alerts stating the banking info must first be verified on the website and therefore Quicken has (yet again) failed to successfully send payment? This despite the fact I can go right to the site and used already accurate and saved banking info to make the same payment in a matter of seconds? I'm so close to being done. Have wasted countless hours...days even setting up online accounts, fixing errors, and lately out of anxiety, double checking success of scheduled payments. I have spent more time in the Quicken software in the last year or so than I have over the last 20 years total. So frustrated.

mamitchell0928 · Answer

The banking info was already saved bc Quicken failed in the same manner last month and I paid it through the site. I have also looked into another community response suggesting to edit the name of the payment account to include the last four numbers of my bank account number on the Discover site. I do not see an option to assign or edit a “nickname” to my saved payment account, so that doesn’t work. One of the perks of “old Quicken” was that I didn’t actually have to share sensitive banking info with all of my payees online in order to connect and this is just another let down. Honestly, I think it’ll just be easier to pay it on the site than spend more time on this. Thank you.

Quicken_Tyka · Answer

Hello @RAChapman and @mamitchell0928

Thank you for the response and the additional details.

If you have not done so already, I would take a moment to review the steps and information available here.

Please let us know if these steps work to resolve the issue.

Thank you,
-Quicken Tyka

mamitchell0928 · Answer

Quicken for Mac Version 6.0.3, Bank is PNC, Error is Discover.