you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. Do you know if you're using Direct connect or express web connect? Both the connections are able to get the error but have different troubleshooting steps in order to resolve the issue. You can check by right clicking on one of your accounts and selecting edit/delete. From there select online services and you should see your connection type listed.
We are still able to try some basic troubleshooting for the issue here. I'll leave an article down below with more information.
Once you get a chance let us know more and we'll take a look to see what we're able to do.
Note when setting up the account you'll want to make sure you're selecting direct connect as well. You can do so by clicking advanced options when you're selecting the bank.
you get the chance let us know what you're able to find out. From there we'll
see what we're able to do next.
EWB no longer supports Direct Connect. Quicken forces me to use Direct Connect by default.
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