Why does quicken consider a CC charge a payment?

Question

When a payment is due on an account, any charge the results in the question "Is this the payment due..." Obviously a charge can't be a payment; I don't know if I have an incorrect setting or is this an annoying bug?

Jim_Harman · Answer

I can see how Quicken's terminology around "Payment" might be confusing.

In a credit card account, a "Charge" is something you pay for with the card and a "Payment" is a credit to the account, for example when you pay the credit card bill.

In a bank account, a "Payment" is money withdrawn from the account and a "Deposit" is money added to the account.

For bills, a "Payment" is money you send to the biller.

So when you pay a bill with a credit card, the Payment to the biller is a Charge to the card.

When you pay a bill with a check or automatic withdrawal from your bank account, the Payment to the biller is a Payment from your account.

Kellerr · Answer

Thanks for your response. I record new transactions by hand as they occur. Under All Transactions/Banking I have credit cards listed that have monthly recurring charges, e.g. water, electric, cable. The companies send me an email stating my due amount will be charged and how much. So I set up Bill reminders on those accounts to remind me to enter those charges manually. When due those credit cards display a "payment due" icon, but for every charge entered Quicken asks me "is the the payment due" which is odd because the entry is not in the payment column. Odder still, is that if the reminder due dates overlap, quicken will ask me in turn if it is a payment for each CC that has a bill due icon, even though I am entering the amount in a specific account. I already paid this month, I will have to capture next month if you wish.

UKR · Answer

More details, please.

How do you record new transactions? By hand, typing them in, or by letting Quicken create new transactions from downloaded data?
Can you show us an excerpt of your credit card account register, with all columns, please, when the popup appears?

Can
you please capture one or more images of the parts of your Quicken window
showing the issue, sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows

https://community.quicken.com/discussion/7663259/faq-how-do-i-post-a-screenshot-in-the-community-from-a-mac

Please
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.