Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.
I would recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.
In the Validate File window that opens, click the top box to "validate file" and then click OK.
When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.
Please let us know what you find!
How do I get Q-Home&Business to stop asking if a transaction is for payment for last tax year.
How to attach image snapshots to Community posts
a picture is worth a thousand words …
Can you please capture one or more images of the parts of your Quicken window
showing the issue, sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.