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Two (out of 4) of my credit card registers are reducing my balance with each charge. Why?

artyceb
Member ✭
I have four of my credit card registers set up where I retrieve the transactions. About a week ago, two of them are now reducing my balance with each charge, rather than increasing my balance. One of the ones affected is a Chase Visa and one is a Citibank Visa, but the other two that are working correctly are also Chase.
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Best Answer
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See this thread, https://community.quicken.com/discussion/7891021/discover-card-transactions-are-backward , it is about the same thing, you are either missing some charges pr have extra incorrect payments.
-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0
Answers
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See this thread, https://community.quicken.com/discussion/7891021/discover-card-transactions-are-backward , it is about the same thing, you are either missing some charges pr have extra incorrect payments.
-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
Or, when you initially set up the account you used a positive amount rather than a negative amount.Usually (unless you've over-paid on the account) the Balance column in a credit card account should be REDQ user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Thanks for the response! I went back through all of the transactions and found that a payment had been entered twice on one of the accounts and on the other, for some reason I was missing one statement's worth of charges, so once I got those entered, it all worked out - thanks!0