please.What version, edition level (Starter, Deluxe, etc.) and release of Quicken are
you using? US, Canadian or other
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this
What version of Windows or Mac OS are you using?
you please capture one or more images of the parts of your Quicken window
showing the issue (e.g., register view including column headers), sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.
Please review https://community.quicken.com/discussion/7181795/faq-register-messed-up-missing-transactions-or-not-showing-transactions-as-it-used-to
Thank you for the response and the additional details.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the tools to initiate a screen share to view the issue in real-time to help locate the discrepancy.
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