billing problem

Question

dont know where else to post this but: I paid quicken $38.51 on 4/23/21 through pay pal. I have not received any confirmation of my payment and my sub is expired.

Quicken Paloma · Answer

Hello @bberger,

Thank you for notifying us, I apologize for the confusion and inconvenience. I have sent you a message with further details.

-Quicken Paloma

bberger · Answer

I got the refund. I then applied on line and was forced to pay $55.63. I did this on Jul 16, 2021. I have not received any confirmation of my payment. What is the problem?

Quicken Francisco · Answer

Hello @bberger Thank
you for reaching out to the Community regarding your issue, though I am sorry
to hear that you are experiencing this.

The issue you're having requires an email as well as repurchasing Quicken, as such we would recommend
contacting Quicken Support directly for the best assistance. I will leave our hours down below so
you can find a time that works best for you.

Click here to review Quicken
Support's hours of operation.

Thanks,

Quicken Francisco