Server error

DebbieO

Is the server down? I'm not able to update my bills.

Quicken Anja

Hello @DebbieO,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you don't mind we will need some additional information in order to better assist you further.

Could you please provide which version of Quicken you have currently running?

• Help > About Quicken

Also, are you receiving any specific error code(s) and/or message(s) that you could provide us with here, please? And are you only unable to update Online bills, or are you experiencing any issues with downloading transactions as well?

Please check back and let us know! Thank you.

DebbieO

I'm not able to update bills. I have had this problem in the past, and was told to uninstall and reinstall Quicken. I gave up after doing this three times and bought a new computer. I'm still having the same issue. When I try to synch, it gives me an error message that the server is unavailable at this time, wait 10 minutes and try again.
On the Mobile & Web window, my Quicken ID is blank.

DebbieO

I am connected to the internet, and I am successfully signed into Quicken Web.

DebbieO

I searched and found a discussion with the same problem. I follow the advice and resolved my issues.

UKR

For the record, for other users with the same problem:

Click here for instructions to solve the issue
Error Message "Quicken online service is unavailable"