Cannot upgrade accounts to the Direct Connect Method with First Horizon Bank
Prior to the end of April this year I had been connected using the direct connect method for a very long time. I then had trouble updating account so I deactivated and reactivated. When the accounts were then set up again it was using the Web Connect method. The account details say that my bank offers a better connection method (direct connect). When I try to set it up I get the dialog box that says "we have encountered an error (it's not your fault)...Quicken is having trouble connecting to First Horizon. have tried it again numerous times but get the same results.