CC-601 Error for all NBT user names and accounts

this has been happening since last wednesday 5/18/21. anyone know what is goign on or when intuit will fix? my FI says its a known issue with intuit

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @kevin Tinkelman,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error CC-601.

    I hope this helps!
    -Quicken Anja
  • kevin Tinkelman
    kevin Tinkelman Member ✭✭
    this does not help at all. there are multiple financial institutions being affected. this is a Quicken intuit bug. needs to be fixed ASAP
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

    Quicken Support:


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