New version wil not open

RBDeSpain

A new version of quicken down loaded this morning. It came up with a box which is titled "Service provider change OK right away"
The box is empty and there is an option to print, but nothing prints.
I payed for this program. It needs to work.

Quicken Anja

Hello @RBDeSpain,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If possible, could you please provide which version release of Quicken you have currently installed?

• Help > About Quicken

Also, if you don't mind, could you please provide a screenshot of the box you described above? If needed, please review this Community FAQ for instructions on attaching a screenshot. Alternatively, you can also drag and drop screenshots to your response instead if you are not given the option to add attachments.

Please check back and let us know! Thank you.