we'll try deactivating all of the accounts for the affected FI.
You can do so by following the article listed down below.
all the accounts are deactivated go ahead and follow the article here on
reconnecting the accounts. You'll also want to make sure you select direct connect by clicking advanced options on the login screen. This will allow you to choose direct connect and continue onwards.https://help.quicken.com/pages/viewpage.action?pageId=3216277
you get a chance to try these steps, please let us know what you find. From there we'll better understand our next