nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do I stop getting a message that stock splits are missing when none are missing?

WPv

I get this message every time I update Quicken. I have tried accepting the split, no change. I also have problems with updates for American Express and adding/updating Synchrony Bank. This has been going for some time now.

When is Quicken going to fix all of these problems?

Find more posts tagged with

Accepted answers

All comments

UKR

AFAIK, you may be getting this message if Quicken can't find a "Stock Split" transaction for that stock on the indicated date. If you recorded a stock split on a different date, edit the transaction to use the correct date.

If you recorded (or downloaded) an "Add Shares" transaction instead, replace it with a Stock Split transaction.

Be sure to have or create a backup of your data file before you start working on it ... just in case ...

WPv

The stock split is on PFE with a 06/24/2013 date. The date and split are incorrect. PFE did have a 1 for 1 split on that date.

Thanks.

UKR

Hmmm ... according to https://www.stocksplithistory.com/pfizer/ there was no stock split on 6/24/13

Have you looked to see if there are any bad records in your PFE Price History records?
Or any register transactions dated on or about 6/24/13 for PFE?
Any Placeholder Transactions, perhaps?

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it. I have no idea what should be done to clear this up.

Quicken Support:

To contact Quicken Support, please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Support is only available during posted hours of operation

The phone number can be found at the support website.

To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com
See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest

If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.

Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.

Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

NotACPA

And, a 1:1 split makes no sense. That's no split at all, as you end up with the exact same number of shares that you started with.

Boatnmaniac

On 6/24/2013 Pfizer spun off Zoetis. There were two transactions needed to record the spin off: The actual spin off transaction and a reverse split transaction. You can read more about it at https://www.iclub.com/faq/Home/Article?id=132&category=26&parent=0.

q_lurker

IF your data is otherwise correct, I would be inclined to accept the offered 1:1 split. Then IF that generated an unnecessary StkSplt transaction, I’d delete that transaction.

I suspect accepting the offer will keep the repeat of the offer away even though the obvious effect of the acceptance (the transaction) is no longer present.

WPv

Thanks to everyone for your information, advice and possible solutions.
The 06/24/2013 transaction was not a PFE stock split but am offer to exchange PFE for ZTS. I did not accept the offer so the stock split is not needed.
I am trying the solutions offered but have found a work around. By unchecking Online Services on Update, I no longer get the stock split. I tried accepting the 1:1 stock split but I got the same Missing Stock Split message the following day.
Thanks Again!!!

skeleton567

I have been having this problem for years, ever since moving to Quicken Windows 2014 Premium. Every time I run a validation, I get the messages regarding the same security, which has always had a share price of $1.00 and never a stock split. The validation is reporting three 'missing stock split' for the same security with dates before the account was even open and had transactions recorded. I have reviewed every transaction for this security in three accounts which have held the security and all price history and all transactions are recorded correctly. The 'missing split' is only reported for one of the three accounts.

I've communicated this to the developers for years and they will never respond or acknowledge an issue.

Adding in the 'fake' 1:1 split as an experiment did remove one of the reported errors, but we should not have to do this.

For starters, Quicken 'validation' should not assume it is correct and make arbitrary changes to our data without our review and approval.