Does the Quicken Premium Support Number (1-888) Work from Germany ?

rich
rich Member ✭✭✭
edited July 2021 in Errors and Troubleshooting (Windows)
https://myaccount.quicken.com/main says "Quicken Support (888) [premium support number removed] - is that a valid number ?  I never get connected to it.


Comments

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I confirmed that number is what I see in my online account.  I also just tried calling it and got connected.  Maybe there is a carrier issue on your end?  Or, if you are trying to call from a landline, are you entering 1 before the number? 

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • rich
    rich Member ✭✭✭
    Thanks Boatnmaniac.  I live in Germany so I dial 001888 then the rest of the number.   What are the hours of that number ?
  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited July 2021
    United States toll-free numbers such as 888 numbers don't work from outside the US & Canada.
    I'm afraid you'll have to use the regular support number +1 650-250-1900. 5:00 - 17:00 US/Pacific time.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @rich,

    Thank you for reaching out to the Community with your question.

    I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.


    Thank you!

    -Quicken Anja
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