"Edit" and "Delete" buttons are not available in Loan Interest Rate - Quicken Deluxe

mina
mina Quicken Windows Subscription Member
:/ I have been tracking an adjustable rate mortgage loan since 2005, and I am having an issue with editing/deleting previously entered values.

From my loan account, I click Interest Rate "Edit" ===> open "Adjustable Rate" ===> I see rows of the rates I entered over the past years.

Issue:
I see "Edit" and "Delete" buttons only for some rows, but not for all. When I hover over the rows between the 2nd and the 9th, "Edit" and "Delete" buttons appear in the right column. The same function is not available for other rows, i.e. the 1st row and the 10th and below.

Any idea why? I need to edit/delete some of the recent entries, but I don't see how because there are no buttons to do so.

Any help will be appreciated.

Answers

  • Hello @mina,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you don't mind, could you please provide a screenshot of the issue you described above? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • pjahed
    pjahed Quicken Windows Subscription Member
    I have the same issue.
    Any solutions?
  • pjahed
    pjahed Quicken Windows Subscription Member
    Here is a screenshot of the page. Only the top one allows "Edit or Delete" the ones below do not give you the option
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @pjahed,

    Thank you for taking the time to visit the Community, however, since this is an older post that was originally created back in September of 2021, it is less likely to receive an answer now.

    I would suggest creating a new post for better visibility and to potentially receive responses from other users who may currently be experiencing the same problem. Doing so will also assist us with better tracking ability in the event that this issue may result in an escalation being required.

    Please be sure to include a description of the issue, any error messages as well as the version of Quicken you have currently running (Help > About Quicken). The more information you are able to provide will help the Community to better understand and assist.

    Thank you!

    -Quicken Anja
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