File > Open Recent list empty (Q Mac)

Bowood1a

Hello - wonder if anyone else is having this issue: when going to change quicken files, I used to be able to go to Open Recent and pick one of the recently opened files. However for the past week or so, when I click on Open Recent no files are showing, except for 'Clear Menu'. Any help would be much appreciated. Thanks. James

UKR

What Quicken version are you running? Click Quicken / About Quicken to get this information.
Have you tried closing down Quicken, then shutting down and rebooting your Mac to see if that resolves the problem?

Bowood1a

Hi UKR, thanks for your message. I'm running Version 6.4.1 (Build 604.41722.100), the latest build and I've tried shutting down and rebooting my Mac but no luck!

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

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Bowood1a

Thanks for your help UKR.

jacobs

For what it's worth, Open Recent is entirely managed by macOS, not by Quicken. Do you have the same issue with other applications on your Mac? (That is, open a few files in Word or Pages or TextEdit, and see if Open Recent is showing all the recent files you've opened.)

Bowood1a

Success @jacobs !! That explains it and solves it. Just had to go into macOS preferences and change the 'recent items' option and voila, all fine in Quicken. Much appreciated.