Cannot connect to Yieldstreet (CC-501 Error)

moisha

While it is available as fin institution, I was never able to connect, get CC-501

Quicken Anja

Hello @moisha,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review this error-specific support article regarding error CC-501. 

As stated in the article, if the error persists for more than 24 hours, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files to further investigate the issue and will then likely be required to file an escalation in order to have it successfully resolved.

I apologize for any inconvenience this may cause! Thank you.

Jason C3

Same issue. Let me know if there is anything we can do. 

Marty McGuire

I have same issue not being able to connect to Yieldstreet. Contacted support on Oct 13 and agent was very attentive in guiding me through process to export al logs and some other diagnostics. However, agent could not resolve problem and advised me that they would raise the issue to another level and for me to call back in a few days. Have not yet called back

Marty McGuire

I had to create a new file, separate from my main Quicken file, to connect to Yieldstreet but now I find that I am not getting any transactions in the download. It does not download cash or investment transactions. Anyone with same problem?

Stevenjr

I have the same issue. Was it ever resolved?

asd

Same issue here and looking for a solution

Jason C3

Any Solution? 

MP3JAP

Has the CC-501 error on Yieldstreet been resolved?

S Finn

Yes, Has this CC-501 error been resolved??? Have applied all updates and no success.

TKG

any news on this yet?

Quicken Kristina

Hello @TKG,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. If you are getting a CC-501 error, I would recommend following the troubleshooting in this article. If you are encountering a different issue, please provide more information so we can better assist.

Thank you.