Venmo Account Not Connecting

Austin@

I'm also still getting the errors. About the only time it happens to work is if I randomly try to connect at like midnight, and I'll get one successful sync, then it's back to errors again. I understand that the issue is due to throttling, but a real fix to restore reliable connections would be for Quicken to work with Venmo to reduce the amount of throttling so users can connect reliably at any time.

ajswire

Same problem here. Just tried resynching again- an FDP-102 error

BK

Yes the problem still exists and no improvement on Windows either.  I have resorted to updating very late night once a week since January to account for throttling with sporadic success rate.

Quicken Jasmine

Hello All, 

Thank you for contacting the Community, though I do apologize that this error is still occurring after the Alert has been marked resolved. 

We recommend contacting support so we may accurately track the volume at which this error is still occurring. Our systems are showing this alert as resolved, however, if we receive enough reports of this still being an issue then we can reopen the alert. 

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

Thank you. 

bryanck

Still happening for me as well. @Quicken Jasmine , I feel us posting here should be sufficient to qualify as a "report".

JayBugs

I was all set to say me too...but it actually worked. Venmo asked which phone number to send the code to and then sent it. Code arrived and it was accepted. First time (other than a 4 AM every few weeks) it has worked for me for ages.

Quicken Anja

Hello @bryanck,

bryanck said:

Still happening for me as well. @Quicken Jasmine , I feel us posting here should be sufficient to qualify as a "report".

To clarify; by contacting Quicken Support directly, issues are documented/escalated and tracked more effectively as contacting support will also create tickets for each contact made which helps with better tracking. Posting here in the Community to report issues does not create any ticket numbers for each post/comment.

We apologize for any inconvenience! Thank you.

SeattleSummer76

I'm almost afraid to report this at risk of jinxing it, but I was able to download Venmo transactions through the normal process. Will need a week more of testing to confirm. However, one potential issue is that it seems to be requiring multi-factor authentication (text message) very frequently (upwards of multiple times a week). Will report back shortly.

Seth300

I have the same issue, though I don't get an error code. 99% of the time it says "Venmo isn't working" and 1% of the time it sends a code. But is there no way to get Venmo to Remember Quicken as a device. The code thing, even when it works, is a major PITA.

SeattleSummer76

Closing the loop: Venmo is working correcting again and downloading transactions, but it does force me to do dual-factor authentication every time I update Quicken (so daily).

bryanck

Same here, it doesn't fail anymore, so that is a step forward, but the 2FA prompts me every time I download transactions. Plus, each time, I get 2 emails from Venmo about signing in from a new device.