Paul_in_MA said: ...I looked at the data file, and both transactions are there and formatted correctly. I have an excerpt that I can post if necessary.
Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows
https://community.quicken.com/discussion/7663259/faq-how-do-i-post-a-screenshot-in-the-community-from-a-mac
Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.
Paul_in_MA said: The FITIDs are different for the transactions in question. Attached is a snapshot of the two entries separated by an Amazon transaction that processed through. It almost seems as if Quicken ignores anything that is exactly $20.00