Apple Music eBill

Quickster

When I try to Link eBill and choose Apple Music, it asks for my Apple ID, password and PIN.

Apple Music doesn't use a PIN. What am I supposed to put there / how do I link to my Apple Music bill?

Quicken Jasmine

Hello @Quickster, 

Thank you for contacting the Quicken Community with this question.

I suggest reaching out to Apple Support in regards to the PIN that you are required to use when setting up your account. Quicken does not create the requirements for logging into your bank accounts or your e-billers. Please keep in mind that it is recommended to request to speak to a tier 2 agent or a supervisor as they are generally more familiar with third-party applications such as Quicken. 

I hope this helps!

Quickster

Apple Music does not use a PIN.

Quicken doesn't ask me for a PIN for my other accounts, and the problem here is Quicken shouldn't be asking for Apple Music either since they don't exist.

jacobs

@Quickster It seems like it's likely a configuration problem at Intuit. (Intuit handles all the connectivity for Quicken). I'd call Quicken Support to report this, and press for them to create a ticket for escalation, which is the only way things get into a queue at Intuit to be investigated/fixed.