Check Number in Register

Question

Is there a way to increase the number of digits in the check number field in the register? My bank uses 6 digits check number for electronic payments but it appears that my register only records 4 digits for these transactions.

Rocket J Squirrel · Answer

Quicken allows up to 12 digits in the check number. If check numbers are being mangled, the first thing to check is the log files for those downloaded checks and see what the bank is sending.

JamesBorders · Answer

@Boatnmaniac////; I've already tried expanding the check number field.  That didn't solve my problem.

SUGGESTION TO QUICKEN SUPPORT - Create a settings preference to allow the end-user to specify the number of digits he/she wants to have.

UKR · Answer

If you know how to check the OFX Log and/or Cloud Sync Log files in Quicken, see if you can locate one or more of the most recently downloaded check numbers. You should be able to find them closer to the bottom of the log file.
Do you see the complete 5 or 6 digit check number or just 4 digits?If you need help with that, call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to review the log files, to determine the nature of
the problem and to figure out how to fix it.
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