tired of the issues

rjrmlr

I am getting very frustrated with the constant issues with Quicken. [Removed - Solicitation]

UKR

More details, please.
Do you use Quicken Mac or Quicken for Windows?
What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
US, Canadian or other country version?
Is your subscription expired or still active?
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
What version of Windows or Mac OS are you using?

What specific issues do you have? Have you searched the Community for recent discussions about your issues?

rjrmlr

Quicken Premier, Version 6.8.3

constant error messages while trying to connect with my bank. Support says they know about it and are working on it. It's been an issue for over one week

Chris_QPW

rjrmlr said:

Quicken Premier, Version 6.8.3

constant error messages while trying to connect with my bank. Support says they know about it and are working on it. It's been an issue for over one week

I hate it, but one week isn't very long for some of these kinds of problems.

If you can post more details like the what is the financial institution and the errors you get maybe someone here can suggest something, but more likely it is you will just have to wait until Quicken Inc and Intuit and the financial institution get around to fixing it.

rjrmlr

this is the error message - AGGREGATOR_IN_ERROR (CP_SCRIPT_ERROR:FDP-175)

rjrmlr

[Removed - 3rd-Party Software]

UKR

rjrmlr said:

this is the error message - AGGREGATOR_IN_ERROR (CP_SCRIPT_ERROR:FDP-175)

Thanks for this information.
Would have been nice if you had also mentioned the name of the bank.

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a screen share session with you to review the situation including a download log file on your computer, to determine the nature of the problem and to figure out how to fix it.

Quicken Support:

• To contact Quicken Support, please use this link only:
  https://www.quicken.com/support#contact-support  and select Chat or Phone support.
  Support is only available during posted hours of operation
• The phone number can be found at the support website.
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  See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018+ Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) when you log in with your Quicken ID. Place the call using the phone whose number is recorded in your account profile.
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• Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

Chris_QPW

rjrmlr said:

[Removed - 3rd-Party Software]

Discussions of other personal finance programs isn't allowed on here.

rjrmlr

I did spend time discussion this, and screen sharing, with Quicken Support. They were the ones saying they were working on it. My case number is 9635587, look it up and you'll see what the problem is.