Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Mac
Signing In, Passwords, and Activation (Mac)
Why am I getting a notice about an update to my chase account when I have no account?
LarsData
Why am I getting a notice about an update to my chase account when I have no account?
Find more posts tagged with
Accounts
Accepted answers
Quicken Anja
Hello All,
Thank you for reaching out to the Community with your question.
This message was sent to everyone, even if you do not have Chase accounts set up. If you don't have any Chase accounts, you can disregard this message and uncheck the "
Remind me later
" checkbox that should be located on the bottom-left of this message before closing it.
I hope this helps!
All comments
Paul 56275528
Why do I get the Chase notice when I don't bank with Chase?
Shai
Since the weekend, every time I open Quicken, a message about having to update my Chase accounts. I don't have any accounts with Chase. Even unticking the "Remind me later" option is not stopping the window from popping up.
Shai
Correction to the first sentence: "Since the weekend, every time I open Quicken, a message about having to update my Chase accounts pops up."
jitu
How do i stop the pop ups every time i start Quicken. I have no direct links to any banks.
dean.ekberg
How do I disable annoying Chase pop up notices every time I open Quicken ? I have no Chase accounts.
Bach
Every time I sign in to my account I get the message "Update your Chase connection now" I don't have an account with Chase what is this?
Quicken Anja
Hello All,
Thank you for reaching out to the Community with your question.
This message was sent to everyone, even if you do not have Chase accounts set up. If you don't have any Chase accounts, you can disregard this message and uncheck the "
Remind me later
" checkbox that should be located on the bottom-left of this message before closing it.
I hope this helps!
dean.ekberg
Thanks!
Quicken Anja
You're welcome!
Bach
Thank you so much!!
Quicken Anja
You're welcome!
Shai
Hi Anja, unchecking the "Remind me later" checkbox does not help. I do it every time, close the message (pop-up) and I still get the same message every time I restart Quicken. Quit annoying.
marylthompson35
I have no accounts at Chase and I cannot see a Remind me later checkbox. There is no way to scroll down to see a message. This is very annoying - I am on Quicken on and off all day and the message is always poping up.
jacobs
@marylthompson35
It sounds like you're using Quicken Mac on a computer with a small screen, like a laptop? And you have your Dock at the bottom of the screen? The issue seems to be that the box was designed without taking into account the height of the Dock when it is at the bottom of the screen, so if you go to System Preferences and change the Dock to be on the left temporarily, you'll see the bottom of the box and be able to uncheck the "remind me later" box. Then you can restore your Dock to the bottom position.
MacViking
I don't have any Chase accounts (don't even know what it is), and enter everything in my Quicken for Mac manually - i.e., I don't download bank entries. Can I ignore the Chase announcements, and how do I stop them from being displayed every time I open Quicken?
jacobs
@MacViking
I'm the same as you, with no Chase accounts, but as is explained above, every Quicken Mac user got this announcement. (Why Quicken management decided to do this is another question; they probably wanted to insure they didn't miss any Chase users and used the broadest possible messaging — but inexplicably failed to make it clear that the notice only affects users who have Chase accounts.)
In any case, to get rid of the message, just do as I described two posts above. It'll take 10 seconds, and you'll (hopefully) be done with it.
Shai
Finally it stopped popping up. Thanks everyone.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of