Error connecting with enabled Chase account

Kamala1995

I am unable to send online payments from my Quicken Premier to my bank (Chase). I have enabled the checking account for online payments, but as soon as I enter Send in the enabled account, I get the error message that I have no enabled accounts. I have verified that it is enabled in the Online Settings for the account as well as in the Account List. I will attach screenshots if allowed.

Quicken Anja

Hello @Kamala1995,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

It would be helpful if you could provide screenshots of the issue you described above. If needed, please refer to this Community FAQ for instructions on how to attach screenshots. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!