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US customer - Canadian Stock - ComputerShare

LzhMALpCSFtAykPNV8Un

This morning I tried to add my ComputerShare account and got an error of CC-501.

I tried to add my shares manually and so far that is working, but I couldn't look up the stock because it is traded in Canada. Technically, it is going to be static item where I track the price and shares.

Can a US customer add Computershare Empl Plan Login CA with shares?

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LzhMALpCSFtAykPNV8Un

Sorry, one other thing. With the CC-501, it indicated a problem with Quicken's servers, and to not contact Computershare for assistance.

Quicken Anja

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

As stated in this support article regarding error CC-501, if the issue persists for more than 24 hours, you will need to contact Quicken Support directly for further assistance.

Our support agents will need to collect and review your log files to further investigate the issue and will then likely be required to file an escalation in order to have it successfully resolved.

Please be advised that since this error will likely require an escalation, we advise reaching out to support Monday through Friday as our escalation departments are closed on weekends.

Click here to review Quicken Support's hours of operation.

splasher

Is this a stock that is traded in a US stock exchange? US Quicken for Windows can only US traded stocks with downloads. Manually, you can track anything, but the transactions and daily quotes are up to you to add.